Mount Hawke Youth & Community Group
Our contact details
Name: Mount Hawke Youth & Community Group
Address: Gover Waterworks, Mount Hawke, Truro TR4 8BP
The type of personal information we collect
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it
All of the personal information we process is provided to us directly by you for one of the following reasons:
Emergency Contact details
Contacting you if we need to adjust or change a booking
To enable us to move your booking on request
Occasional email shots containing offers, competitions and updates
We also receive personal information indirectly, from the following sources in the following scenarios:
If you are part of a larger group such as a school, college or other organisation using MHY&CG
We use the information that you have given us in order to:
Cross reference your paid booking session
To ensure you have read and agreed to our terms and conditions of use
Contact you in the event of a change to booking
We will not share your information with anyone.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: [delete as appropriate]
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting email@example.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep your basic information backed up on a secure third party server for 3 years. We will then dispose your information by permanently deleting
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us via email firstname.lastname@example.org or call 01209 891491 or via post to
Mount Hawke Youth and Community Group
if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at email@example.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk